Hard Reset and Factory Reset of LG Joy LTE

Before you try the factory reset or hard reset on your device, make sure that you have backup your important files. Restoring the default settings or factory reset your device will delete all your existing files and will go back to its initial state.


To backup your data:

You can only backup app data, Wi-Fi passwords, and other settings to Google servers.

Step 1. Tap on the Home Icon > Three Horizontal Lines or Settings.

Step 2. Select System settings > Backup & reset.

Step 3. Double check if the Backup account is correct.

Step 4. Then tap Back up my data. (A blue checkmark will appear.)

Step 5. If you want to set to the automatic restore backups, tap Automatic restore. (A blue checkmark will appear.)


Factory Reset:

Step 1. Tap on the Home Icon > Three Horizontal Lines or Settings.

Step 2. Select System settings > Backup & reset.

Step 3. If you want to proceed in restoring the factory settings, tap Factory data reset.

Step 4. Then tap Reset phone.

Step 5. Enter the unlock sequence if you have, then tap Erase everything to confirm.